Delivery Details

Fast, Reliable & Secure Delivery

At Prime Custom Boxes PK, we are committed to delivering your custom packaging orders safely and on time. We understand the importance of meeting business deadlines, which is why we work hard to ensure a smooth production and delivery process for every order.

Order Processing

Once your order is confirmed and all artwork, specifications, and payment requirements have been approved, your order enters the production phase.

Production times may vary depending on:

• Order quantity
• Packaging type
• Printing requirements
• Finishing options
• Custom design complexity

Estimated production timelines will be communicated during the order confirmation process.

Delivery Time

After production is completed, orders are dispatched through trusted shipping and courier partners.

Typical delivery times are:

• Major Cities in Pakistan: 2–5 business days
• Remote Areas: 3–7 business days
• International Orders: Delivery times vary depending on destination and customs processing

Please note that delivery timelines are estimates and may vary due to circumstances beyond our control.

Shipping Charges

Shipping costs depend on:

• Order size and weight
• Delivery location
• Shipping method selected

Shipping charges, if applicable, will be clearly communicated before order confirmation.

Order Tracking

Once your order has been shipped, tracking information will be provided whenever available, allowing you to monitor the progress of your shipment.

Delivery Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

Prime Custom Boxes PK is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

Delivery Delays

While we strive to ensure timely deliveries, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service disruptions
• Customs clearance procedures
• Natural disasters or unforeseen events

In such cases, we will do our best to keep customers informed about the status of their orders.

Damaged Shipments

If your package arrives damaged, please notify us within 7 business days of receiving the shipment.

To assist with your claim, please provide:

• Order number
• Photos of the damaged packaging
• Photos of the products received
• A brief description of the issue

Our team will review the matter and work toward a suitable resolution.

International Deliveries

For international orders, customers are responsible for any customs duties, import taxes, or other fees imposed by their country’s customs authorities unless otherwise agreed in writing.

Need Assistance?

If you have questions regarding your order status, shipping, or delivery, our customer support team is here to help.

Prime Custom Boxes PK
Email: info@primecustomboxespk.com
Website: www.primecustomboxespk.com

We appreciate your trust in Prime Custom Boxes PK and look forward to delivering packaging solutions that meet your expectations.